Term & Conditions
Terms & Conditions
Last updated: 20 October 2026
Welcome to Damon’s Bar & Restaurant. These Terms & Conditions explain the terms that apply when you visit our website, make a reservation, dine at our restaurant, place a takeaway order or take advantage of our promotions and special offers.
Please read these terms carefully. By using our website or purchasing goods or services from Damon’s, you agree to the terms applicable to your use, subject to your statutory rights under UK law.
1. About Damon’s
Damon’s is a family-run American-style restaurant located at:
Damon’s Bar & Restaurant
999 Doddington Road
Lincoln
Lincolnshire
LN6 3SE
Telephone: 01522 887722
Email: damons@damons.co.uk
Website: www.damons.co.uk
Throughout these Terms & Conditions, the words “Damon’s”, “we”, “our” and “us” refer to the restaurant and its relevant operating business. “You” and “your” refer to customers and visitors to our website.
2. Website Information
We aim to ensure that all information published on our website is accurate and up to date. However, we cannot guarantee that every item of information will always be complete, accurate or current.
Our website is provided for general information about Damon’s, including our menus, prices, opening hours, promotions, facilities and services.
We reserve the right to update, amend, remove or discontinue website content at any time. We will endeavour to correct errors when they are brought to our attention.
The availability of a particular product, service or promotion should always be confirmed with the restaurant where necessary.
3. Menus, Prices and Availability
Our menus feature a selection of food and drinks, including ribs, steaks, burgers, chicken, seafood, desserts and other dishes.
All menus, descriptions, photographs and prices published on our website are provided as a guide and may differ from the products or prices available at the restaurant.
All menu items, descriptions and prices are subject to change without notice. Items may be amended, replaced or withdrawn depending on seasonal availability, ingredient supply, operational requirements and other circumstances.
Although we make reasonable efforts to keep our website and printed menus up to date, the prices and availability confirmed by the restaurant at the time of ordering will apply, subject to applicable consumer law.
If an item is unavailable, we will endeavour to inform you and, where appropriate, offer an alternative.
Photographs are illustrative and actual presentation, portion appearance and garnishes may vary.
4. Restaurant Reservations
Table reservations are accepted in person at the restaurant or by telephone on 01522 887722. Please contact our team to enquire about availability.
A reservation is subject to availability and is only confirmed when accepted by the restaurant.
When making a reservation, please provide accurate information, including your preferred date, time, party size and any relevant requirements.
We will endeavour to accommodate seating preferences and special requests, but these cannot be guaranteed unless expressly confirmed by the restaurant.
Arrival and late attendance
Please arrive at the agreed reservation time. If you expect to be late, contact the restaurant as soon as possible.
Late arrival may affect the availability of your table, particularly during busy periods. If you do not arrive and have not contacted us, we reserve the right to release your table where reasonably necessary.
Where a table is required for another reservation, we may need to agree a reasonable dining time with you in advance.
Changes and cancellations
If your plans change, please notify us as soon as possible so that we can manage availability for other guests.
For larger parties, private functions, special events or bookings involving a deposit, additional booking and cancellation conditions may apply. These will be communicated to you before you commit to the booking.
Nothing in this section affects any rights you may have under applicable law.
5. Deposits and Special Bookings
Damon’s may require a deposit or advance payment for certain bookings, including larger parties, special occasions, functions or seasonal events.
Where a deposit is required, the amount, payment arrangements and applicable cancellation or refund conditions will be explained at the time of booking.
Any agreed deposit terms will apply to that particular booking, subject to applicable law.
Please contact the restaurant directly if you need to amend or cancel a booking for which a deposit has been paid.
6. Promotions, Discounts and Special Offers
From time to time, Damon’s advertises promotions and special offers, which may include Bottomless Brunch, Kids Eat Free, discounts for eligible customers, Happy Hour promotions and other seasonal or limited-time deals.
Unless expressly stated otherwise, all promotions are subject to availability and any specific conditions published alongside the offer.
Offers may be available only on particular days, at specified times, for selected menu items or to customers who meet the stated eligibility requirements.
We reserve the right to amend, suspend or withdraw promotions, where permitted by law. Any changes will not remove rights that have already arisen under a confirmed offer or transaction.
General offer conditions
Unless the specific offer states otherwise:
Offers cannot be exchanged for cash.
Discounts apply only to the items, customers and periods specified in the offer.
Offers cannot be combined with other promotions or discounts unless expressly permitted.
Certain menu items, supplements or additional charges may be excluded.
Proof of eligibility may be requested where an offer is restricted to a particular age group or customer category.
Offers are subject to availability and may be withdrawn when the advertised period ends.
Please check the individual offer details or contact the restaurant if you are unsure whether a promotion applies to your visit.
Bottomless Brunch
Bottomless Brunch is subject to the conditions advertised for the relevant package, including the stated price per person, booking requirements, duration, food selection and permitted drinks.
Guests must comply with any applicable age restrictions and responsible alcohol service requirements. Alcohol will not be served to anyone who is underage or who cannot lawfully be served.
Further conditions may apply to the specific package and will be communicated at the time of booking or purchase.
Kids Eat Free
Where a Kids Eat Free promotion is advertised, eligibility is subject to the conditions stated in the relevant offer, including any requirements relating to the accompanying adult, qualifying meal, children’s age limit, dates and serving times.
Please refer to the current promotion details for the applicable restrictions and exclusions.
7. Takeaway Orders
Damon’s offers a takeaway service, with availability and prices as advertised by the restaurant.
All takeaway orders are subject to menu availability and acceptance by the restaurant. Please check your order carefully before confirming it, particularly where substitutions, special requests or dietary requirements are involved.
Where an estimated collection time is provided, it is an estimate and may change due to demand or circumstances outside our reasonable control.
If an item becomes unavailable after an order has been accepted, we will contact you where reasonably practicable to discuss an appropriate alternative or other available resolution.
Payment, amendments, cancellations and refunds will be handled in accordance with the arrangements communicated when your order is placed and your statutory rights.
Please contact the restaurant promptly if there is an issue with your order so that we can investigate and seek to resolve it.
8. Food Allergies and Dietary Requirements
We take food safety seriously and encourage customers to inform our team of any food allergies, intolerances or dietary requirements before ordering.
Our dishes are prepared in a working kitchen where ingredients containing allergens may be handled. As a result, cross-contamination may occur despite appropriate precautions.
If you have a food allergy or a serious dietary requirement, please speak directly to a member of our team before ordering. We will provide the relevant allergen information available to us and advise you about suitable choices.
Ingredient information and recipes may change, so please do not rely solely on information from an old menu, photograph or previous visit.
Although we will take reasonable steps to provide accurate information and accommodate dietary requirements where possible, we cannot guarantee that every dish will be suitable for every allergy or intolerance.
Nothing in these terms excludes or limits any legal food safety obligations or other responsibilities that apply to Damon’s.
9. Customer Conduct
We want all our customers and team members to enjoy a safe, welcoming and pleasant environment.
We ask all visitors to treat other customers, our staff and our premises with respect.
We reserve the right to take reasonable and proportionate action where a customer’s behaviour presents a risk to safety, involves harassment or abuse, causes significant disruption, or involves unlawful conduct.
This may include refusing service or asking a person to leave where legally justified. Any action taken will be consistent with applicable law.
Customers are responsible for the conduct of children or other dependants in their care while visiting the restaurant.
10. Payments, Charges and Receipts
Prices and payment arrangements will be communicated through the relevant menu, offer or ordering process.
Any applicable service charges, supplements or additional fees will be disclosed as required by law before you are committed to paying them.
Where a discretionary service charge is applied, its nature and amount will be made clear to customers. Any treatment of service charges, tips and gratuities will comply with applicable legislation.
Please retain your receipt if you need to query a payment or order.
If you believe you have been charged incorrectly, contact the restaurant with your receipt and details of the transaction so that we can investigate.
11. Gift Cards and Vouchers
Any Damon’s gift card or voucher is subject to the terms communicated at the time of purchase or issue.
Applicable conditions may include validity dates, redemption restrictions, eligible purchases, lost or damaged cards and whether the card or voucher can be used in conjunction with another promotion.
Please check the terms supplied with your gift card or voucher before purchasing or redeeming it.
Where a gift card or voucher has been purchased, your statutory rights will apply. Nothing in these terms removes any rights you may have under consumer law.
For current information about purchasing or redeeming a gift card or voucher, please contact Damon’s directly.
12. Website Availability and Security
We endeavour to keep our website accessible and functioning properly. However, uninterrupted access cannot be guaranteed.
Access may occasionally be suspended, restricted or interrupted for maintenance, updates, technical problems or circumstances beyond our reasonable control.
You agree not to misuse our website, attempt to gain unauthorised access to its systems, introduce malicious software or interfere with its operation.
We reserve the right to restrict access where we reasonably believe that the website is being misused or that its security may be at risk.
13. Intellectual Property
Unless otherwise stated, the content published on the Damon’s website, including text, logos, branding, photographs, graphics, design elements and other materials, is owned by Damon’s or used with permission.
You may view and print reasonable extracts for your personal, non-commercial use.
You must not reproduce, distribute, modify, publish, commercially exploit or otherwise use our website content without obtaining the necessary permission from the relevant rights holder, except where permitted by law.
All trademarks, names and logos remain the property of their respective owners.
14. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, payment providers or other external services.
These links are provided for convenience or information. We do not control all third-party websites and are not responsible for their content, availability, security or privacy practices.
Your use of a third-party website or service may be subject to its own terms and privacy policy. We recommend reviewing those terms before providing personal or payment information.
15. Privacy and Personal Information
We respect your privacy and handle personal information in accordance with applicable UK data protection legislation.
Where we collect personal information through our website, telephone enquiries, reservations, email communications or other services, the relevant information will be processed in accordance with our Privacy Policy.
Our Privacy Policy explains what information we collect, why we use it, how it may be shared, how long it is retained and what rights you may have.
Please read our Privacy Policy for further information about how we protect and use your personal data.
16. Liability
We will exercise reasonable care and skill in providing our services and will comply with our applicable legal obligations.
To the extent permitted by law, Damon’s will not be responsible for losses arising from circumstances beyond our reasonable control, or for losses that were not reasonably foreseeable and do not arise from a breach of our legal obligations.
Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and any other liability that cannot legally be excluded or restricted.
Your statutory rights as a consumer remain unaffected.
17. Events Outside Our Reasonable Control
Occasionally, circumstances outside our reasonable control may affect our ability to operate normally or provide a particular product or service.
Examples may include severe weather, fire, flooding, power failures, supply chain disruption, public safety incidents or government restrictions.
Where such circumstances arise, we will take reasonable steps to minimise disruption and communicate with affected customers where appropriate.
This section does not remove any refund, cancellation or other rights you may have under applicable law.
18. Changes to These Terms & Conditions
We may update these Terms & Conditions from time to time to reflect changes to our business, services, website, promotions or legal requirements.
The latest version will be published on our website, together with the date on which it was last updated.
Changes will apply from the date they are published, unless otherwise stated. Any changes affecting an existing booking, order or transaction will be handled in accordance with the terms applicable to that transaction and your statutory rights.
We recommend checking this page periodically for updates.
19. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these terms will be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory consumer protections or rights that apply to you.
20. Contact Us
If you have any questions about these Terms & Conditions, our menus, reservations, takeaway service, promotions or any other aspect of Damon’s, please contact us.
Damon’s Bar & Restaurant
999 Doddington Road
Lincoln
Lincolnshire
LN6 3SE
Telephone: 01522 887722
Email: damons@damons.co.uk
Website: www.damons.co.uk
We will endeavour to respond to enquiries as promptly as possible.
All menu items, prices, promotions and services are subject to change, availability and the applicable terms. Nothing in these Terms & Conditions affects your statutory rights.